Who this is for
Organisations whose work does not fit an off-the-shelf product: a government agency running an application and selection process, an insurer administering members and payments, a manufacturer planning production, a business whose customer journey depends on rules that packaged software cannot express.
If you have ever heard "the system cannot do that" about something your organisation needs to do every day, this is the service.
What we build
- Operational web applications for staff who process, approve, assess and manage work.
- Public and customer portals where applicants, members or customers submit, track and update their own information.
- APIs and integration services that expose your rules and data to other systems safely.
- Back-office platforms for records, transactions, reporting and configuration.
- Reusable components such as form engines, reporting engines, validation services and central login with Entitle that your own team can extend.
How we build it
| Principle | What it means for you |
|---|---|
| Rules in one place | Business rules live in one testable, configurable layer instead of being scattered across screens, scripts and spreadsheets. |
| Change under control | Database change is versioned and deployed with Dubnium; configuration is encrypted in the repository with Cryptex. |
| Tested end to end | Automated tests around the rules that matter, and browser tests with Paxter for the flows your users depend on. |
| Hosted to suit you | Cloud-hosted for most organisations, on-premises where policy requires it, and designed for government and regulated hosting requirements. |
| Built to be inherited | A mainstream, well-supported platform, clean architecture and documentation, so the people who come after us can hire for it and pick it up. |
What you get
- A working system, released in increments you can see from the first few weeks.
- Source code, documentation and database migrations that your own team can pick up.
- Automated tests around the rules that matter most.
- A production support arrangement that suits the system's criticality.
Proof
- A statewide school placement engine with configurable preference, eligibility and capacity rules.
- Real-time student photo validation inside a government application form.
- Member, payment and calculation services for an Australian health insurer.
- Automated mass bill printing for a telecommunications provider.
Start here
Tell us what the system needs to do and where the current one falls short. We will come back with a plain-English view of the options, the risks and the first sensible step. Get in touch.